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IMED’s values

The fundamental values of the IMED Hospitales Group revolve around the care of our patients, which is the main job of the professionals that make up our organisation. Our identity is based on:

  • Customer Orientation. People are at the heart of everything that we do at IMED Hospitales. Our staff work to satisfy and fully cover the needs of every patient, solve their problems, and fully meet their expectations.
  • Quality Orientation. We aim to achieve excellence through quality in everything our team does. Our professional performance reflects our staff’s commitment to efficiency, dedication and quality and our strict compliance with all regulations and standards established to provide the highest quality of service.
  • Initiative and continuous improvement. Our hospitals are staffed by professionals with a passion for achievement and teamwork, thereby continually generating new ideas and suggestions for improvement. A positive attitude towards change and the ongoing renewal of processes and technologies enable us to improve the efficiency of our work and the services we deliver.
  • Commitment. Engagement, respect, ethical conduct and humane treatment are the key principles of the staff who work in IMED Hospitales. Through our work we adopt, uphold and promote these values, with the wellbeing of our patients being of the utmost importance.